We are committed to treating everyone fairly and with respect - residents, applicants, guarantors, colleagues and partners - and to providing a service that welcomes everyone.
How we allocate rooms
Everyone applying to live with us is treated equally. Rooms are allocated on the basis of availability and the booking choices you make. Nobody is treated less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality and ethnic or national origin), religion or belief, sex or sexual orientation - the characteristics protected by the Equality Act 2010.
Our commitments
We will:
- treat residents, colleagues and partners fairly and with respect
- make reasonable adjustments for residents and applicants with a disability, wherever we can
- keep our homes and our service free from discrimination, bullying and harassment, and act when that behaviour happens
- build equality law and good practice into our policies, training and service
- value the different backgrounds and contributions of everyone we work with
As an employer
We are committed to equal opportunity in recruitment, training and career development, and to a workforce that reflects the communities we serve.
Raising a concern
If you feel you've been treated unfairly, please tell us through our complaints procedure. Everyone who works with us is responsible for upholding this policy.